Privacy Policy

We collect information you provide directly to us and information collected automatically when you use our website.

Information you provide:

• Name, email address, phone number, and company name submitted via contact forms or marketing review requests
• Business website URLs and marketing goals shared during consultations
• Payment and billing information processed through secure third-party payment processors
• Communications including emails, messages, and call records related to service delivery
• Content and data you provide for us to use in delivering digital marketing services

Information collected automatically:

• IP address, browser type, operating system, and device information
• Pages visited, time spent on pages, referring URLs, and click behavior
• Cookie identifiers and similar tracking technologies
• Google Analytics data including session duration, bounce rate, and traffic sources
• Facebook Pixel and Google Ads conversion tracking data

We use the information we collect to operate and improve our business, deliver services, and communicate with you.

• Deliver digital marketing, SEO, AI systems, and web development services you have engaged us to provide
• Respond to inquiries, schedule consultations, and provide customer support
• Send marketing communications, newsletters, and service updates (you may opt out at any time)
• Process payments and manage billing
• Analyze website performance and improve our content and user experience
• Run retargeting and advertising campaigns on Google, Meta, and other platforms
• Comply with legal obligations and enforce our terms
• Detect, prevent, and address fraud, security issues, and technical problems

We use cookies, pixel tags, and similar technologies to recognize your browser, analyze traffic, personalize content, and serve targeted advertising.

Types of cookies we use:

• Essential cookies — Required for the website to function. Cannot be disabled.
• Analytics cookies — Google Analytics tracks site usage and performance. Data is aggregated and anonymized.
• Marketing cookies — Google Ads, Facebook Pixel, and similar tags enable conversion tracking and retargeting.
• Preference cookies — Remember your settings and improve your experience on return visits.

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality. You may also opt out of Google Analytics tracking at tools.google.com/dlpage/gaoptout.

We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:

• Service providers — Third-party vendors who assist us in operating our business (hosting, email delivery, payment processing, analytics) under confidentiality obligations
• Platform partners — Google, Meta, and other advertising platforms receive conversion and pixel data to measure campaign performance as directed by you
• Legal requirements — When required by law, court order, or governmental authority
• Business transfers — In connection with a merger, acquisition, or sale of assets, with appropriate notice to you
• With your consent — Any other sharing with your explicit permission

ProInternet AI operates the Hermes AI platform, which uses Google AI Studio and Gemini Pro to generate content, automate marketing workflows, and process business data on behalf of our clients.

• Client business data used to train Hermes AI agents is stored on private, dedicated VPS infrastructure (Hostinger, Ubuntu 24.04) and is not shared with other clients
• AI-generated content is produced using Google AI Studio. Google’s privacy policy governs their data handling at policies.google.com/privacy
• n8n automation workflows may process lead data, form submissions, and CRM entries as part of service delivery
• We do not use your personal data to train general AI models for use outside your specific engagement

We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

• Contact form submissions and consultation records are retained for up to 3 years
• Client service records and communications are retained for the duration of the engagement plus 3 years
• Analytics data is retained per Google Analytics default settings (up to 26 months)
• Marketing email lists are maintained until you unsubscribe or request removal
• You may request deletion of your personal data at any time by contacting us

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

• SSL/TLS encryption on all web traffic (HTTPS)
• Private VPS infrastructure with firewall, .htaccess hardening, and access controls for Hermes AI deployments
• Two-factor authentication on all administrative accounts
• Regular security audits and WordPress/plugin updates
• Wordfence security monitoring on all WordPress properties

No method of transmission over the internet or electronic storage is 100% secure. While we use commercially reasonable measures to protect your data, we cannot guarantee absolute security.

Depending on your location, you may have certain rights regarding your personal information:

• Access — Request a copy of the personal information we hold about you
• Correction — Request correction of inaccurate or incomplete information
• Deletion — Request deletion of your personal information (subject to legal retention requirements)
• Opt-out of marketing — Unsubscribe from marketing emails at any time via the unsubscribe link in any email or by contacting us directly
• Data portability — Request a machine-readable copy of your data where technically feasible
• Withdraw consent — Where processing is based on consent, withdraw it at any time without affecting prior processing

California residents may have additional rights under the California Consumer Privacy Act (CCPA). Colorado residents may have rights under the Colorado Privacy Act (CPA). To exercise any of these rights, contact us at the information below.

Our website and services integrate with third-party platforms that have their own privacy policies. We are not responsible for their practices.

• Google Analytics & Google Ads — policies.google.com/privacy
• Meta (Facebook/Instagram) — facebook.com/policy.php
• Google AI Studio / Gemini — policies.google.com/privacy
• Hostinger (hosting) — hostinger.com/privacy-policy
• LinkedIn — linkedin.com/legal/privacy-policy

Links to third-party websites on our site are provided for convenience. We have no control over those sites and encourage you to review their privacy policies independently.

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 16 without parental consent, we will take steps to delete that information promptly.

If you believe we may have collected information from a child under 16, please contact us immediately at the information provided below.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated policy on this page with a revised “Last updated” date.

For material changes, we will provide more prominent notice, which may include an email notification to subscribers or a banner on our website. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

We encourage you to review this policy periodically to stay informed about how we protect your information.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: